An overflowing toilet, burst pipes, a clogged drain, frozen pipes and sewer backups are just some of the reasons to call in an emergency plumber. Deciding on the right emergency plumber to add on speed dial can be a real lifesaver, and here are a few pointers to help you choose one that you can rely on during emergency plumbing situations
1. Services Offered
When choosing an emergency plumber, your safest bet is to always go with a full-service plumber who can quickly and efficiently diagnose and fix all manner of plumbing issues. It can be very frustrating to call in a plumber in the middle of the night only to have the plumber tell you that they can't fix the problem right away because they don't know how to and that they will need to come in with someone else better equipped for the job later.
Unfortunately, a little later can be too late with plumbing emergencies. For this reason, you need to seriously vet a company's professional expertise and experience before deciding to pick them as your emergency plumber.
2. Around-the-clock Service
Some companies like to include emergency plumbing service in their sales pitches simply because it sounds good and may be one of the things that sets them apart from some of their competitors. You may find that these companies do not, after all, offer said emergency plumbing services, and your frantic calls in the middle of the chaos of an emergency situation will go unanswered. Others will not hesitate to bluntly tell you that they don't have a team on standby to attend to your emergency.
Before adding any company to your contact list as an emergency plumber, do your due diligence and ensure that they do indeed offer this service and that saying they do is not just another sales gimmick.
3. Response Times
So you have narrowed down your search to a few companies that actually offer emergency plumbing services and are equipped and experienced for the job. Now what? Well, now you compare response times.
You want an emergency plumber who will show up on time because even the shortest of delays could be the reason you are no longer talking about a burst pipe but an overflooded basement. Inquire from the company about typical response times, and verify the same by checking against what other clients have to say in online reviews and testimonials.